The National Parents Council Post Primary (NPCPP) Leaving Cert Helpline number will operate from 7-16 September.
The NPCPP Leaving Cert Helpline, 1800-265-165, is a free phone service provided to Leaving Cert students and their parents and guardians.
The service offers professional and confidential one-to-one support including advice and guidance on:
Leaving Certificate results,
Leaving Certificate Applied (LCA),
Leaving Certificate Vocational Programme (LCVP),
Further Education and Training (including Apprenticeships, Traineeships and Post-Leaving Certificate Courses),
Opportunities for further study abroad,
SUSI and grant application processes,
State Examinations Commission Candidate Self Service Portal.
Approximately 60,000 students will receive Calculated Grades on 7 September 2020, and the NPCPP Helpline aims to support these students, and their parents and guardians, by providing accurate information and counselling during this anxious time in this exceptional year.
The NPCPP Helpline is sponsored by the Department of Education, Independent Newspapers and Independent.ie, and is supported by SUSI and the GAA Croke Park Community Fund. The Helpline will be professionally staffed by members of the Institute of Guidance Counsellors.
Launching the Helpline, Minister for Education, Norma Foley, said:
“The Leaving Certificate helpline is a vital resource for students across the country and gives them the opportunity to seek the best advice available from qualified guidance counsellors who can provide them with reassurance, support, and relevant information about their options.
“I know that the helpline provides a service to an enormous number of students every year and students can be assured that, no matter what their query, there will be someone on hand to guide them through the pathway to their next steps in education.
“I would like to thank the National Parents Council Post Primary and the Institute of Guidance Counsellors for operating the helpline this year in such difficult circumstances, and continuing to offer this necessary support to students.”
Katherine Donnelly, Education Editor, Irish Independent said:
“The Irish Independent is very pleased to be associated with the Helpline and to support students and parents at this critical time.”
Mai Fanning, NPCPP President has these words for students:
“We have all faced challenges this year, and we understand that many students may be anxious and fearful. Regardless of the results you receive on 7th September, be proud of how far you’ve come. Have faith in how far you can go. You can steer yourself in any direction you choose.”
Communications and Information Services Manager at SUSI said:
“SUSI is delighted to continue to support the Exam Helpline which offers an invaluable service to students and their families. SUSI will be on hand to answer any questions in relation to grant applications, including queries on application procedures and eligibility criteria.”
The NPCPP Leaving Cert Exam Helpline 2020 number will operate the following schedule:
Monday 7 September 11 am – 8pm
Tuesday 8 September 11am – 8pm
Wednesday 9 September 11am – 2pm
Thursday 10 September 11am – 2pm
Friday 11 September 12pm – 8pm
Saturday 12 September 11am – 5pm
Monday 14 September 11am – 5pm
Tuesday 15 September 11am – 2pm
Wednesday 16 September 11am – 2pm
Freephone the NPCPP Leaving Cert Helpline at 1800-265-165
SOURCE: Materials provided by NPCPP
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